# Infosoftbd Solutions

> AI-Powered Contact Center & Communication Platform

- Canonical listing: https://agencysource.com/agencies/infosoftbd-solutions
- Location: Dhaka, Bangladesh
- Categories: [Web Development](https://agencysource.com/categories/web-development), [AI Agents & Automation](https://agencysource.com/categories/ai-agents-automation), [AI & LLM Development](https://agencysource.com/categories/ai-development), [Custom Software Development](https://agencysource.com/categories/custom-software-development), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo), [Chatbots & Conversational AI](https://agencysource.com/categories/chatbots-conversational-ai)
- Services: Custom Software Development, AI Agents, AI Development, API Development, CRM Consulting and SI
- Industries: Telecommunications, Consumer products & services, eCommerce
- Team size: 2 - 9
- Hourly rate: $25 - $49 / hr
- Minimum project: $1,000+
- Founded: 2023
- Website: https://nextgenswitch.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

NextGenSwitch is an AI-powered contact center and communication platform built for businesses that need scalable, flexible, and white-label customer communication solutions.

We provide cloud contact center software, Voice AI agents, call broadcasting, programmable voice APIs, WebRTC calling, IVR, inbound and outbound calling, CRM integration, and communication automation.

Our platform helps businesses automate customer support, lead qualification, appointment reminders, order confirmation, surveys, sales outreach, and high-volume calling while reducing manual workload.

NextGenSwitch can be deployed as a white-label, multi-tenant solution for BPOs, telecom providers, software companies, resellers, and service providers that want to launch their own branded contact center platform.

We also provide API integration, customization, deployment assistance, training, and technical support to help businesses connect NextGenSwitch with their existing CRM, website, ERP, or other applications.

Our goal is to make enterprise-grade contact center and Voice AI technology accessible, scalable, and easy to integrate for businesses worldwide.

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