# Hikko

> Strategic technology & creative force

- Canonical listing: https://agencysource.com/agencies/hikko
- Location: Montevideo, Uruguay
- Categories: [Content Marketing](https://agencysource.com/categories/content-marketing), [CRM Consulting & Implementation](https://agencysource.com/categories/crm-implementation), [Custom Software Development](https://agencysource.com/categories/custom-software-development), [IT Consulting & Managed IT](https://agencysource.com/categories/it-services), [Staff Augmentation](https://agencysource.com/categories/staff-augmentation), [Salesforce Consultants](https://agencysource.com/categories/salesforce-consulting)
- Services: CRM Consulting and SI, Application Testing, IT Managed Services, IT Staff Augmentation, Low/No Code Development
- Industries: Financial services, Information technology, Retail, eCommerce, Medical, Real estate, Education, Non-profit
- Team size: 50 - 249
- Hourly rate: $50 - $99 / hr
- Minimum project: $25,000+
- Founded: 2012
- Website: https://hikko.is
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

Hikko is the art of moving forward. We articulate strategic technology and creative force to provide services, products, and ideas to scale organizations in the US and Latam while creating meaningful impact. 10 years of Salesforce experience combined with 10 years of CX automation product development, at your service. Our nearshore model guarantees the most convenient time zone, no need for translation, and top talent. With varied expertise in Salesforce clouds and technologies, we commit to: ⊛ Providing peace of mind. ⊛ Enabling the technology to adapt to your own processes. ⊛ Allowing you to focus on what you do best. Big corporations and fast-growing startups of different sizes, and from different industries, trust in us. Drop us a line and begin your journey towards unlocked possibilities.SERVICES1- Salesforce ServicesUruguay’s first Salesforce Partner, with regional presence and global reach, committed to your peace of mind. Constantly expanding our capacity to more clouds, skills, and technologies: ⊛ Platform ⊛ Sales ⊛ Service ⊛ Experience ⊛ Marketing ⊛ B2B / B2C Commerce ⊛ Others. A team fueled by ambition and designed by talent: ⊛ Developers ⊛ Architects ⊛ Admins ⊛ Business Consultants ⊛ Project Managers ⊛ Quality Engineers The most convenient time zone. The most desired technical skills. No translation needed.2- CX Automation - Customer Experience Automation: 11-star customer experiences - Help Center Automate up to 82% of contact center interactions using an easy-to-integrate SDK to desktop and app. Reduce costs and add value to the user experience. Highlighted features ⊛ Automated flows ⊛ Knowledge base ⊛ Live chat ⊛ Surveys - Virtual Assistants Omnichannel and efficient support with virtual assistants - Complementary Products ⊛ Waypath ⊛ Perform A/B testing on flows and compare the performance ⊛ Experience surveys ⊛ Improve CSAT and NPS ⊛ CMS ⊛ Create multi-language, multi-country, and multi-brand experiences. ⊛ Insights ⊛ Accessibility

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Source: Agency Source, https://agencysource.com/agencies/hikko. Ratings and reviews come only from reviews submitted and moderated on Agency Source; agencies cannot pay for rank.