# Business Telephone eXchange | BTX

> Dedicated to helping with cloud communications

- Canonical listing: https://agencysource.com/agencies/business-telephone-exchange-btx
- Categories: [AI & LLM Development](https://agencysource.com/categories/ai-development), [Business Consulting](https://agencysource.com/categories/business-consulting), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo), [IT Consulting & Managed IT](https://agencysource.com/categories/it-services)
- Services: Unified Communications Consulting & SI, Business Continuity Management, Call Center Services
- Team size: 2 - 9
- Hourly rate: Undisclosed
- Minimum project: Undisclosed
- Founded: 2001
- Website: https://btxchange.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

BTX | Business Telephone eXchange is a communications expert that has provided business-grade phone systems and networking infrastructure for over 20 years. We specialize in bridging the gap between traditional hardware and modern cloud technology.

Unified Communications & Phone Systems

BTX designs, installs, and maintains both cloud-hosted and on-premise phone systems.

Cloud-Based VoIP: They are expert resellers and integrators for major platforms like RingCentral, Ooma, 8x8, Sangoma, and Vonage. They focus on features like AI-powered call summaries, mobile/desktop integration, and video conferencing.

Premise-Based Systems: For companies that prefer onsite hardware, they support and install traditional systems, including Mitel (MiVoice Connect) and ShoreTel.

Legacy Support: A unique value of BTX is their extensive library of manuals and technical support for older systems (like Altigen or Comdial), helping businesses maintain existing hardware.

Structured Cabling & Infrastructure

As a specialized cabling contractor in the Bay Area, they handle the physical "backbone" of business networks:

Voice & Data Cabling: Installation of Cat5e, Cat6, and Fiber Optic connectivity.

Office Build-outs: Comprehensive wiring for new offices, medical facilities, cubicles, and data centers.

Rack Management: Professional organization of server rooms, phone closets, and network racks to ensure reliability and easy troubleshooting.

Managed Connectivity

BTX acts as a consultant to ensure your internet and network can handle high-quality voice traffic:

Carrier Services: They help businesses shop for and implement internet circuits from providers like Comcast Business, Verizon, Spectrum, and TPx.

Wireless Networking: Designing high-capacity Wi-Fi solutions using enterprise hardware like Ruckus, Ubiquiti UniFi, and Aruba.

SD-WAN & Network Continuity: Providing managed internet solutions that prioritize voice traffic and include 4G/LTE failover to prevent downtime.

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Source: Agency Source, https://agencysource.com/agencies/business-telephone-exchange-btx. Ratings and reviews come only from reviews submitted and moderated on Agency Source; agencies cannot pay for rank.