# Amalga Group

> Boutique attention. Enterprise results.

- Canonical listing: https://agencysource.com/agencies/amalga-group
- Location: Dallas, TX
- Categories: [AI & LLM Development](https://agencysource.com/categories/ai-development), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo), [Staff Augmentation](https://agencysource.com/categories/staff-augmentation), [Cybersecurity](https://agencysource.com/categories/cybersecurity)
- Services: Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, Finance & Accounting Outsourcing (FAO), IT Staff Augmentation
- Industries: Legal, Financial services, Information technology, Retail, Medical, Telecommunications
- Team size: 50 - 249
- Hourly rate: $25 - $49 / hr
- Minimum project: $1,000+
- Founded: 2021
- Website: https://www.amalgagroup.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

Amalga Group is an American-owned nearshore BPO and IT outsourcing partner that helps U.S. mid-market companies build dedicated teams in Mexico at 40–50% below the cost of U.S. equivalents. From operations centers in Monterrey and Mexico City, we deliver specialized customer support, back-office, legal operations, finance and accounting, contact center, and software engineering teams that work in U.S. time zones with C2-level English. Unlike traditional outsourcers, we don't just fill seats — we hire, train, manage, coach, and retain your team, then report results before you ask. Delivery runs under ISO 27001 certification and HIPAA compliance (BAAs available), with SOC 2 Type II in progress. Founded in 2021 and serving legal, financial services, retail, technology, telecom, and healthcare clients, Amalga delivers boutique attention with enterprise results — a partner close enough to visit, with leadership that picks up the phone.

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Source: Agency Source, https://agencysource.com/agencies/amalga-group. Ratings and reviews come only from reviews submitted and moderated on Agency Source; agencies cannot pay for rank.